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We are excited to have implemented a customer service work order system called Northwrite. To use it, please have your username and password available. If you don't have them assigned to you or have lost it, contact our customer service department at 651-999-5516 to retrieve it.

Click here to be routed to the Service Center.

Business hours are Monday through Friday 7:30 AM-5:00 PM. Service requests can also be made by calling our customer service department at 651-999-5516 or by sending an email to We always try to provide same day service but requests received after 3:00 PM (with the exception of emergencies) may be handled the following day.

Please click HERE to download our Emergency Procedures Manual.

After hours emergency service is available after 5pm by calling 651-270-3870